Southern California Edison

SOLUTION

After evaluating various enterprise architecture enterprise architecture solutions, erwin stood out because it offered the right balance of cost and functionality. “There were other tools that met our requirements, but they were more costly. With erwin, we’re
in a better position to create a more comprehensive picture of our business process requirements and communicate our business needs to the IT departments. erwin’s consultants helped us develop a better understanding of what our business could be in the future,” explains Maddox.
One of SCE’s key corporate values is continuous improvement. “Our original requirements were very different to those we developed later,” says Maddox. “Our original implementation of erwin solutions was more focused on documenting, analyzing and simulating processes in a central repository and then managing that repository. As we continued to focus on different process improvements and software implementations and developed the relationship between our business users and the IT department, our use of erwin progressed.”
“The most important factor was the level of flexibility that erwin offered. We needed an adaptable solution and erwin delivered. It was exactly the user-friendly and highly customizable solution we wanted. We now have a clear view of who is impacted by our change projects, and the communication and access they need,” says Maddox.
“erwin gives us a high-level blueprint of the processes and key information required to manage change using simulations and scenarios. We’ve used erwin to identify employee training requirements and to pinpoint potential trouble spots and bottlenecks in proposed changes.”