Ask the experts who know erwin best – Sandhill tap into the accumulated data modeling knowledge of our entire company and get the answers you need from Sandhill’s erwin product support specialists.
Take advantage of Sandhill’s accumulated knowledge, to get the answers you need from our Erwin support specialists.
In addition to the Erwin support and maintenance you receive from our software vendor partners, we can also provide additional packages dependent on your requirements.
Telephone and Email
Options for fast, reliable and accurate first and second-line support, via telephone and email. Founded on hands-on experience with problem troubleshooting, diagnosis and resolution
Webcasts with expert demonstration of product features and functionality, combined with best-practice guidance
Software Licence Administration
Software licence administration, including advanced notification of maintenance renewals and resolution of procurement issues
Notification of New Releases
Notification of new releases, upgrades and bug fixes, including implementation advice when and where appropriate
Assistance with software upgrades
Free access to our Sandhill User Conferences, which inform you of recent product updates, direction and allows for networking with other software users